With the implementation of the new Mental Health and Wellbeing Act, we are offering more support than ever to ensure consumers have a say on their compulsory treatment and recovery.
If you are receiving compulsory mental health treatment you have the right to be involved in all decisions about your assessment, treatment and recovery.
You can contact us to get support to have your say about your assessment, treatment, and recovery.
Our advocates are on your side. They are independent from hospitals and mental health services. Our service is free and confidential.
Call 1300 947 820 to speak to an advocate about your rights and for support to speak up about your assessment, treatment and recovery.
By law, we will contact you at key points if you are experiencing compulsory treatment. Learn how to tell us not to contact you.
Call 1800 959 353 to hear a free recording of your rights under the Mental Health and Wellbeing Act 2022. This phone line is available 24 hours a day.
For a written copy of this information, please see our Know Your Rights fact sheet:
Find out how to contact us if you have hearing or speech difficulties or for help in your language.
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We welcome your feedback about our services.
Reviewed 01 September 2023