Other services that can help
Mental health services
Other services that may be able to help you are:
- which provides a range of referral, community and residential services. Call 1300 286 463 for assistance.
- (VMIAC) the peak Victorian non-government organisation for people with lived experience of mental health or emotional issues. VMIAC’s work includes providing information, mutual support and self-help, individual, group and systemic advocacy, research and evaluation, and education and training.
- Support for Indigenous people:
- a free, 24 hour counselling service for young people aged 5-25 years. Counselling is offered by phone, email and over the web
- 24-hour crisis support and suicide prevention services. Call .
- national telephone and online support, information and referral service, 24 hours a day, for men with family and relationship concerns. Call
- is a program that aims to reduce the impact of parental mental illness on all family members through timely, coordinated, preventative and supportive action within adult mental health services.
- Healthtalk Australia's s digital resource contains stories on film and video from 29 people about their experiences of supported decision-making in the context of living with a mental health condition
- You may also qualify for the NDIS. For more information contact your
Other support services
Services for people who are or have experienced family violence and/or sexual assault:
- Family violence support: call the for 24 hour information and support
- TheVictoria is a state-wide, after-hours, confidential, telephone crisis counselling service for victims of both past and recent sexual assault. Call 1800 806 292 between 5pm weeknights through to 9am the next day and throughout weekends and public holidays.
Support with drug and alcohol addiction
- is a 24 hour telephone counselling, information and referral service for people wanting to discuss any alcohol or other drug related services. Call .
- : Call for free confidential help
- is a 24 hour confidential telephone counselling service developed for families by families. Family members and friends can call 1300 660 068 for information, support, strategies and referrals
- The have a list of alcohol and drug addition services on their website.
Complaints about your mental health treatment
Our service can support you to have more say over your treatment, but other services can assist you to make a complaint about your mental health treatment:
- The is a dedicated specialist complaints body which investigates and endeavours to resolve complaints about publicly funded mental health service providers.
- The helps people with concerns about their health service providers, including privacy of health information.
- The into or investigates administrative actions taken by a government department, public statutory authority, or any member of staff of a municipal council.
- are volunteers who monitor and report on the adequacy of services provided in mental health services.
Victoria Legal Aid has and legal problems such as family breakdown and family violence, child support, Centrelink problems, fines and criminal matters. Victoria Legal Aid lawyers may also be able to provide
You can also find a private lawyer near you through the Law Institute of Victoria’s Legal Referral Service. All law firms included in theprovide a free 30-minute interview. If you book an interview, write your questions down beforehand, so you get as much out of the free 30 minutes as possible. If you discuss getting further help from the lawyer, make sure you know how much it will cost.
Guardianship and administration orders
The is an independent statutory office, working to promote the rights, interests and dignity of Victorians with a disability. It provides advice about advocacy, guardianship, powers of attorney, and consent to medical and dental treatment.
Reviewed 27 August 2023